Who Do I Call?
Not sure who to call about a problem or question? Use this directory to help guide you to the correct City of Urbana contact.
EMERGENCIES
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Police, Fire, Medical Emergency - 911
(Non-emergency numbers listed under department below) Water backup in basement (Monday - Friday, 8:00 AM - 4:30 PM) Utility Dept. (937) 652-4315 [email protected] Water backup in basement (After Hours) Police Dispatch (937) 653-3409 |
Water bubbling in street
Utility Dept. (937) 652-4335 [email protected] Shut off water due to leak (8:00 AM - 4:30 PM) Utility Dept. (937) 652-4315 [email protected] Shut off water due to leak (After Hours) Police Dispatch (937) 653-3409 |
SERVICES
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Water Inspection
Utility Dept. (937) 652-4315 [email protected] Sewer Inspection Utility Dept. (937) 652-4315 [email protected] Water & Sewer Requirements Utility Dept. (937) 652-4315 [email protected] Locate Gas & Electric OUPS 800-362-2764 Trees in Electric Lines (See DP&L Vegetation Management Brochure) DP&L 888-582-3213 DP&L Line Clearance Program Locate Sewer Line OUPS 800-362-2764 |
Locate Water Line
OUPS 800-362-2764 Water Tap-In Fees Utility Dept. (937) 652-4315 [email protected] Tap into Fire Hydrant Utility Dept. (937) 652-4315 [email protected] Shut Off Water (moving) Utility Dept. (937) 652-4315 [email protected] Complaint Complaint Form Water Bill Questions Utility Dept. (937) 652-4315 [email protected] Compost Facility Questions Compost Operator (937) 508-6405 |
FIRE DEPARTMENT NON-EMERGENCY
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Inspections and Safety Concerns
Fire Dept. (937) 652-4374 General Information Fire Dept. (937) 652-4371 Fax Fire Dept. (937) 652-4378 |
EMS Billing Questions
(Claims before February 2013) Fire Dept. (937) 652-4323 [email protected] EMS Billing Questions (Claims after February 2013) Medicount Management 866-587-0824 Burn Permit EPA 800-686-8930 |
POLICE DEPARTMENT NON-EMERGENCY
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Accident Report, Police Report or Background Check
Police Records (937) 652-4352 Fingerprinting Sheriff (937) 652-1311 |
TRAFFIC
Street light out
Administration
(937) 652-4304
(You will be asked for the pole number, a five-digit number on the MVL (Miami Valley Lighting) label on the pole. The location of the pole is also helpful.)
Online Form
Administration
(937) 652-4304
(You will be asked for the pole number, a five-digit number on the MVL (Miami Valley Lighting) label on the pole. The location of the pole is also helpful.)
Online Form
WASTE MANAGEMENT
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Trash or glass in street
Street Dept. (937) 652-4334 Trash in street (from a contractor) Street Dept. (937) 652-4334 Dead animal in street Street Dept. (937) 652-4334 Dead animal on property (not hit by vehicle) Owner Responsibility (May bag and put in trash or call (937) 653-3409 for a list of trappers) Recycling problems Utility Dept. (937) 652-4315 [email protected] |
Curb lawn trees (traffic hazard or storm damage)
Street Dept. (937) 652-4334 Economic Development Champaign Economic Partnership Rich Ebert (937) 653-7200 [email protected] Zoning regulations, permits, nuisance and enforcements Zoning & Compliance (937) 652-4322 [email protected] |
