City of Urbana, Ohio
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Who Do I Call?

Not sure who to call about a problem or question? Use this directory to help guide you to the correct City of Urbana contact.

EMERGENCIES

​Police, Fire, Medical Emergency - 911
(Non-emergency numbers listed under department below) 

Water backup in basement
(Monday - Friday, 8:00 AM - 4:30 PM)
Utility Dept.
(937) 652-4315
utility@ci.urbana.oh.us

Water backup in basement
(After Hours)
Police Dispatch
(937) 653-3409

Water bubbling in street
Utility Dept.
(937) 652-4315
utility@ci.urbana.oh.us

Shut off water due to leak
(8:00 AM - 4:30 PM)
Utility Dept.
(937) 652-4315
utility@ci.urbana.oh.us

Shut off water due to leak
(After Hours)
Police Dispatch
(937) 653-3409

SERVICES

​Water Inspection
Utility Dept.
(937) 652-4315
utility@ci.urbana.oh.us

Sewer Inspection
Utility Dept.
(937) 652-4315
utility@ci.urbana.oh.us

Water & Sewer Requirements
Utility Dept.
(937) 652-4315
utility@ci.urbana.oh.us

Locate Gas & Electric
OUPS
800-362-2764 

Trees in Electric Lines  (See DP&L Vegetation Management Brochure)
DP&L
888-582-3213
DP&L Line Clearance Program

Locate Sewer Line
OUPS
800-362-2764 

Locate Water Line
OUPS
800-362-2764

Water Tap-In Fees
Utility Dept.
(937) 652-4315
utility@ci.urbana.oh.us

Tap into Fire Hydrant
Utility Dept.
(937) 652-4315
utility@ci.urbana.oh.us

Shut Off Water (moving)
Utility Dept.
(937) 652-4315
utility@ci.urbana.oh.us

Complaint
Complaint Form

Water Bill Questions 
Utility Dept. 
(937) 652-4315
utility@ci.urbana.oh.us

Compost Facility Questions 
Compost Operator 
(937) 508-6405 ​

FIRE DEPARTMENT NON-EMERGENCY

​Inspections and Safety Concerns
Fire Dept.
(937) 652-4374

General Information
Fire Dept. 
(937) 652-4371

Fax Fire Dept.
(937) 652-4378 

EMS Billing Questions
(Claims before February 2013)
Fire Dept.
(937) 652-4323
ambilling@ci.urbana.oh.us

EMS Billing Questions
(Claims after February 2013)
Medicount Management
866-587-0824 

Burn Permit 
EPA
800-686-8930 ​

POLICE DEPARTMENT NON-EMERGENCY

Accident Report, Police Report or Background Check
Police Records
(937) 652-4352

Fingerprinting
Sheriff
(937) 652-1311

Police Safety Concerns
Police Dispatch
(937) 653-3409

Fax Police Dept.
(937) 652-5146

TRAFFIC

Street sign down
Street Dept.
(937) 652-4334

Traffic signal out
Street Dept.
(937) 652-4334

Replace curb or sidewalk
Engineering
(937) 652-4324

Traffic count
Engineering
(937) 652-4324
​
Street light out
Administration
(937) 652-4304
(You will be asked for the pole number, a five-digit number on the MVL (Miami Valley Lighting) label on the pole.  The location of the pole is also helpful.)
Online Form

WASTE MANAGEMENT

Trash or glass in street
Street Dept.
(937) 652-4334

Trash in street (from a contractor)
Street Dept.
(937) 652-4334

Dead animal in street
Street Dept.
(937) 652-4334

Dead animal on property (not hit by vehicle)
Owner Responsibility
(May bag and put in trash or call (937) 653-3409 for a list of trappers)

Recycling problems
Utility Dept.
(937) 652-4315
utility@ci.urbana.oh.us

Curb lawn trees (traffic hazard or storm damage)
Street Dept.
(937) 652-4334

Curb lawn trees (unsafe tree)
Zoning & Compliance
(937) 652-4325
dan.shover@ci.urbana.oh.us

Economic Development
Champaign Economic Partnership
Marcia Bailey
(937) 653-7200
marcia@cepohio.com

Nuisances - tall grass, abandoned vehicles, trash
Zoning & Compliance
(937) 652-4325
dan.shover@ci.urbana.oh.us

Zoning regulations and enforcements, permits, setbacks
Zoning & Compliance 
(937) 652-4322
adam.moore@ci.urbana.oh.us

PARKS AND RECREATION DEPT.

Parks & Recreation
​(937) 652-1053
​
City Pool
(937) 653-6994

AIRPORT

Airport Cafe 
(937) 652-2010

Airport information (weather, fuel prices, etc.)
(937) 652-4319

LOCAL ACCESS CHANNEL

(TO PUT ANNOUNCEMENT ON LOCAL TV - CHANNEL 5 OR 13 - EMAIL POWERPOINT SLIDE.)
City Finance
(937) 652-4312
acctsrec@ci.urbana.oh.us

City IT
(937) 652-5181
it@ci.urbana.oh.us
Picture
City of Urbana
205 S Main St
Urbana, OH 43078
937-652-4300
The information through this site may include inaccuracies or errors. The City of Urbana website should not be relied upon for personal, legal or financial decisions. Consult the appropriate City personnel for advice relevant to your situation.

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Urbana, Ohio
  • Home
  • Government
    • Administration >
      • Mayors & Directors
      • Resident Request Forms
    • Boards & Commissions >
      • Applications & Publications
      • Board of Nuisance Appeals
      • Building & Zoning Board of Appeals
      • Cemetery Board
      • Downtown Design Review Board
      • Municipal Civil Service Commission
      • Parks & Recreation Board
      • Planning Commission
      • Salary Commission
      • Shade Tree Commission
    • City Council >
      • City Mission Statement
      • City Council Minutes
      • City Council Agenda Packet
      • Council Committees
    • Finance
    • Income Tax
    • Law Director
    • Lodging Tax
    • Municipal Court
    • Ordinances & Charter
    • Zoning & Compliance >
      • Zoning
      • Code Compliance
      • Vacant Building Registration Program
      • Zoning Map
  • Services
    • Police >
      • Records Department
      • Community Outreach >
        • A.L.I.C.E. Program
        • Are You OK? Program
        • Safety Town
        • Speed Sentry Radar Sign
        • Vacation House Checks
        • Mascot - Officer Stanley
      • Division Roster
      • Police FAQ's
      • Fingerprinting Services
      • Crime/Drug Tip Hotline
      • Bad Check Procedure
      • Bicycle, Skateboard, Rollerblade Laws
      • Police Division Forms
      • Domestic Violence Protection Orders
      • Traffic Complaints
      • City of Peace
      • UPD History
    • Engineering >
      • City Maps
      • Flood Plain Mapping Info
      • Infrastructure Improvements
      • Permit Forms
      • Standards & Regulations
    • Fire & EMS >
      • HIPAA
      • Fire Programs
      • Fire Apparatus
      • Annual Reports
      • District Map
      • Fire FAQ's
    • Compost Facility
    • Recycling
    • Streets >
      • Mailbox Policy
      • Snow Removal Policy
      • City Streets Map
    • Stormwater
    • Utility Billing
    • Water >
      • Utility Billing
    • Water Reclamation Facility >
      • Industrial Pretreatment
      • Sewer Maintenance
      • Utility Billing
  • Community
    • Grimes Municipal Airport >
      • Info for Pilots
      • Grimes Municipal Airport History
      • Champaign Aviation Museum & B-17 Project
    • Calendar
    • Cemetery
    • City of Peace
    • Community Development
    • Dining >
      • Airport Cafe
    • Lodging
    • Parks & Recreation >
      • Pool
      • Shelterhouses
      • Sports
      • Indoor Facilities
      • Melvin Miller Park
      • Fido's Field
      • Festival
    • News & Public Notices
  • Business
    • Bid Information >
      • Awarded Bids
    • Economic Development
    • News
  • Contact Us
    • Ask the Mayor
    • Departmental Directory
    • Emergency Numbers
    • Who Do I Call?
    • FAQ's
    • Job Opportunities
    • Forms & Documents
    • Resident Request Forms
  • Employees