Who Do I Call?
Not sure who to call about a problem or question? Use this directory to help guide you to the correct City of Urbana contact.
EMERGENCIES
Police, Fire, Medical Emergency - 911
(Non-emergency numbers listed under department below) Water backup in basement (Monday - Friday, 8:00 AM - 4:30 PM) Utility Dept. (937) 652-4315 utility@ci.urbana.oh.us Water backup in basement (After Hours) Police Dispatch (937) 653-3409 |
Water bubbling in street
Utility Dept. (937) 652-4335 utility@ci.urbana.oh.us Shut off water due to leak (8:00 AM - 4:30 PM) Utility Dept. (937) 652-4315 utility@ci.urbana.oh.us Shut off water due to leak (After Hours) Police Dispatch (937) 653-3409 |
SERVICES
Water Inspection
Utility Dept. (937) 652-4315 utility@ci.urbana.oh.us Sewer Inspection Utility Dept. (937) 652-4315 utility@ci.urbana.oh.us Water & Sewer Requirements Utility Dept. (937) 652-4315 utility@ci.urbana.oh.us Locate Gas & Electric OUPS 800-362-2764 Trees in Electric Lines (See DP&L Vegetation Management Brochure) DP&L 888-582-3213 DP&L Line Clearance Program Locate Sewer Line OUPS 800-362-2764 |
Locate Water Line
OUPS 800-362-2764 Water Tap-In Fees Utility Dept. (937) 652-4315 utility@ci.urbana.oh.us Tap into Fire Hydrant Utility Dept. (937) 652-4315 utility@ci.urbana.oh.us Shut Off Water (moving) Utility Dept. (937) 652-4315 utility@ci.urbana.oh.us Complaint Complaint Form Water Bill Questions Utility Dept. (937) 652-4315 utility@ci.urbana.oh.us Compost Facility Questions Compost Operator (937) 508-6405 |
FIRE DEPARTMENT NON-EMERGENCY
Inspections and Safety Concerns
Fire Dept. (937) 652-4374 General Information Fire Dept. (937) 652-4371 Fax Fire Dept. (937) 652-4378 |
EMS Billing Questions
(Claims before February 2013) Fire Dept. (937) 652-4323 ambilling@ci.urbana.oh.us EMS Billing Questions (Claims after February 2013) Medicount Management 866-587-0824 Burn Permit EPA 800-686-8930 |
POLICE DEPARTMENT NON-EMERGENCY
Accident Report, Police Report or Background Check
Police Records (937) 652-4352 Fingerprinting Sheriff (937) 652-1311 |
TRAFFIC
Street light out
Administration
(937) 652-4304
(You will be asked for the pole number, a five-digit number on the MVL (Miami Valley Lighting) label on the pole. The location of the pole is also helpful.)
Online Form
Administration
(937) 652-4304
(You will be asked for the pole number, a five-digit number on the MVL (Miami Valley Lighting) label on the pole. The location of the pole is also helpful.)
Online Form
WASTE MANAGEMENT
Trash or glass in street
Street Dept. (937) 652-4334 Trash in street (from a contractor) Street Dept. (937) 652-4334 Dead animal in street Street Dept. (937) 652-4334 Dead animal on property (not hit by vehicle) Owner Responsibility (May bag and put in trash or call (937) 653-3409 for a list of trappers) Recycling problems Utility Dept. (937) 652-4315 utility@ci.urbana.oh.us |
Curb lawn trees (traffic hazard or storm damage)
Street Dept. (937) 652-4334 Curb lawn trees (unsafe tree) Zoning & Compliance (937) 652-4325 dan.shover@ci.urbana.oh.us Economic Development Champaign Economic Partnership Marcia Bailey (937) 653-7200 marcia@cepohio.com Nuisances - tall grass, abandoned vehicles, trash Zoning & Compliance (937) 652-4325 dan.shover@ci.urbana.oh.us Zoning regulations and enforcements, permits, setbacks Zoning & Compliance (937) 652-4322 adam.moore@ci.urbana.oh.us |
PARKS AND RECREATION DEPT.
AIRPORT
LOCAL ACCESS CHANNEL
(TO PUT ANNOUNCEMENT ON LOCAL TV - CHANNEL 5 OR 13 - EMAIL POWERPOINT SLIDE.)